All photographic material copyright Redefined 2024



  • 30% deposit to begin work, and the balance (70%) upon completion of the project
  • For multiple rooms, a flat fee deposit is taken and a bi-weekly or monthly payment plan can be arranged, subject to discussion and the scale of work
  • Full payment for services is due strictly upon completion of works
  • Storage item costs are separate to the fee and are payable in advance of product purchase (where applicable)


  • In case of cancellation, the 30% deposit is fully refundable up to 72 hours before the agreed start date.
  • Once the project has begun, the initial deposit amount of 30% is non-refundable.
  • For any cancellations that arise once the project has moved past the “editing” stage, we will evaluate how much work has already been completed and agree an amount directly with the client on a case-by-case basis.
  • We understand that unforeseen circumstances can arise. Changes & postponements can be arranged (within reason) at no additional charge, as long as they are communicated as soon as possible.


  • All client information is kept strictly confidential and a Non-Disclosure Agreement is available to all clients.
  • It is often essential for photographs and/or videos to be taken of the relevant spaces for planning purposes. These are never shared anywhere externally without explicit written consent from the client (in cases where Redefined would like to use such material for promotional purposes).